Shipping & Returns

Shipping

UK

Shipping on orders of £175 or more is FREE

Shipping on orders under £175 costs £4.00

Europe (EU, EAA + Switzerland)

Shipping on orders of £175 or more is FREE

Shipping on orders under £175 costs £7.50

Worldwide

Shipping on orders of £175 or more is FREE

Shipping on orders under £175 costs £10

All products are sent through Royal Mail Tracked or Signed For service.

All products aim to be dispatched within 48 hours* of an order being placed on study34.co.uk

If for any reason a product cannot be dispatched to you in the indicated time frame, we will get in touch with you directly to ask if you’d like to continue with your order.

 

Returns

If you are in any way unsatisfied with your order, please get in touch at [email protected]

All orders must be returned within 14 days of receipt.

UK

Returns are FREE – please contact [email protected] quoting your order number and a pre-paid postage label will be emailed for your use.

International

Unfortunately we are not able to offer free returns for our international customers at this time. All international orders must be returned at the cost of the customer. Please contact [email protected] for further details.

For your return to be accepted, the item must be unused and in the same condition that you received it in. The item must be packed in the original packaging (where possible) and include all original tags. You are advised to return any items using tracked delivery, as STUDY 34 will not compensate for packages lost in the return shipping. All refunds will be made to the card or account that was originally charged, within 14 days of the orders return.

Damaged or faulty products

If you suspect your item to be damaged or faulty in any way please get in touch at [email protected] and pre-paid postage to return the item will be provided.